REFUND POLICY

 

All returns must be requested within 60 business days from the date of purchase. A Return Authorization number is required. Contact us to receive a Return Authorization number.

 

Return Policy

• Any claim for defective merchandise must be packed in the Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
• Pictures are required to claim defective merchandise with a copy of an invoice. Please e-mail or mail to: returns@bunglecribs.com
• We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
• There will be a 20% re-stocking fee for all returned items. (Call for details).
• Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
• All returned shipments must include Return Authorization number and original invoice.
• No cash refunds. Exchange and credit only.
• For all damage claims, please have the original invoice and Return Authorization number.

 

Remorse

We do not accept returns due to customer remorse or aesthetic dissatisfaction.

 

DEFECTIVE MERCHANDISE OR RECEIVE THE WRONG ITEM IN ERROR

If you encounter a defect in your product, we are truly sorry. Please call us at 1 (888) 271-1193 or email us at returns@bunglecribs.com to request a replacement or return on the item. 

HAVE ADDITIONAL QUESTIONS?

Please contact us at (888) 271-1193, Chat, or support@bunglecribs.com, Monday through Friday.